By KLENNEDY MUPESENI –
BARCLAYS Bank Zambia Plc will continue investing in technology to arrive at customer satisfaction, managing director Saviour Chibiya (right) has said.
Mr Chibiya said the bank was committed to delivering exceptional customer service by investing in technology.
“The bank is committed to delivering exceptional customer service and will continue investing in technology and engage with various stakeholders so that customers enjoy world class banking solutions which meet their diverse needs,” he said.
Mr Chibiya said this in a speech read for him by marketing communication manager Motebang Mopeli during the House-Money-Car promotion second draw in Kitwe yesterday.
The draw saw seven clients wining K5, 000 in cash and another seven wining K5, 000 worth of shopping vouchers each.
The promotion is expected to end on September 30, 2016 and requires that a customer deposits K5, 000 to qualify.
With such innovations, he said the bank would continue to be the pioneer among the financial institutions through investment in technology to ensure that customers enjoy the latest product and service offerings on the market.
Mr Chibiya said the company boasts of being the pioneer of Zambia’s first Kwacha credit card which could be used in more than 150 visa accepting countries, chip and pin debit cards and the deployment of paperless banking among others.
