ZRA acts to enhance tax knowledge
Published On May 28, 2024 » 361 Views» By Times Reporter » Business, Stories
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. Dingani

By ANDREW MULENGA –
THE Zambia Revenue Authority (ZRA) has launched four customer focused innovative products to provide efficient tax payers’ engagements with the tax collection body and enhance their tax knowledge.
ZRA Commissioner General Dingani Banda said among the innovative products launched yesterday was the service charter, Customer Relationship Management System (CRMS), online taxpayer education and a toll free line.
Mr Banda said during the launch in Lusaka yesterday that the development was in line with the authority’s strategic plan pillar number two which puts emphasis on customer focus and collaboration.

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