Organisations that ignore passion for and is training in effective customer care do so at their own peril. To illustrate this point, what this writer saw in one of the Lusaka’s restaurants reminds this writer...

WE are greateful for the support we have received from our readers and as a centre for disability development research law and policy, we take readers’ comments and observations seriously. We provided advice to Government...

HANDBALL is slowly becoming a popular sport on the Zambian scene with a number of youths aspiring to become world class players despite the sport facing numerous financial challenges. As it is a common trend...

By JONES H. MUNANG’ANDU – Marriage is a legally and socially sanctioned union or relationship, usually between a man and a woman, that is regulated by laws, rules, customs, beliefs, and attitudes that prescribe the...

By LILLIAN BANDA – MARY Mwale (not real name) is a sad woman. The father of her three-year-old son deserted her when he discovered she was pregnant. After five years of being in what Mary...

By EXPENDITO CHIPALO –  MANY Zambians who originate from Luwingu district of the Northern Province are often heard boasting that they come from a country where lions drive buses, leopards are the conductors and hyenas are...

GROWING up on the Copperbelt in the pre-independence days was great fun for most youths because of the social welfare centres or youth clubs mine and municipal council managements introduced to combat social problems like...

By SYCORAX NDHLOVU – As we were discussing whether the weather was moving from summer to winter or vice versa, the issue of witchcraft in workplaces cropped up. Problems in beliefs arise when people speak...

SIMON MWALE recounts his experience with a Vatican security officer on a day he and other Zambians first attended mass at the St Peter’s Square, Vatican City, outside Rome in Italy when the Pope’s event...

By DAVID YOUNG – “I WAS among the people who used to cut down trees for charcoal burning…. But I have come to understand the devastating impact of deforestation. I also take time to share this...