H-Take Away and Restaurant on Freedom Way in Lusaka is providing good meals however management should work on improving customer services if they are to continue attracting more customers. It takes long for customers to...

MIST Jazi Restaurant at Levy Business Park in Lusaka offers good meals and beverages which is attracting a lot of customers. However, management should beef-up staff to efficiently serve customers as customers wait for too...

IN this week am duty bound to revisit one form of a business formation that has not made wider in-roads in this country among business entrepreneurs for one reason or another. In earlier article’s description...

THE festive season has presented an opportunity for traders to sell various goods as consumers prepare to hold parties as well as buying presents for their loved ones to wish them well during the festive...

TALKING Shop is delighted that shop owners in most parts of Zambia decided to extend working hours to accommodate more shoppers during this festive period.   It is also gratifying to note that a number...

THE vandalising of some bridges and other installations on some roads whether politically motivated or not, is an act of primitivism, which is taking the country backwards. These public installations serve all citizens and there...

CHRISTMAS time is usually the best time to do shopping as a number of shops implement price markdowns and offer promotions on selected items. In Ndola, shoppers are already thronging shopping malls and chain stores...

THERE is a common trend among most marketing organisations to over focus on their product’s features and functionalities rather than on their performance. Most of the organisations overlook the importance of customer satisfaction, which is...

TODAY, I look at one of the successful Zambian privately-owned book retail house in the country and trace its humble beginnings in the chain of Small and Medium Enterprises (SMEs). Bookworld has become a household...

FIRST and foremost compliments of the season to all the readers of this column both in Zambia and across the globe via the internet. The festive season brings a lot of excitement, joy with a...